Store to Door is a volunteer based, non-profit organization that has served Portland area seniors and people with disabilities since 1989 with a low-cost, personalized grocery shopping and delivery service so that they can maintain their independence and self-sufficiency in their own homes.

Each Tuesday volunteers take well over 140 grocery orders from clients. On Wednesdays and Thursdays volunteers shop at Fred Meyer’s Stadium store in Portland where a cart filled with each order is checked through and packed for delivery. Delivery volunteers go over the order with the client for accuracy and return items when necessary. They help those needing assistance in putting groceries away, taking back bottles for recycle, and tabulating deductions for coupon redemption. The client pays the bill plus a modest fee at the time of delivery.

Approximately 80% of our clients are elderly and 20% are disabled and under the age of 65. For many, the service is essential in their ability to live independently rather than in an institutionalized setting or in the care of family. We bring those receiving Meals on Wheels or living in communities where meals are provided essentials such as prescriptions, household items, and supplementary food and beverages. Store to Door is an authorized in-home service provider for clients with entitlements such as Medicaid whose delivery fees are paid from government funds. We are the alternate payee for those receiving food benefits through the use of the Oregon Trail Card (formerly food stamps).

Besides providing direct service, Store to Door volunteers interact personally with clients. The agency is in the unique position of having weekly phone contact and visits to the homes of people who often live isolated lives. Multnomah County Aging Services has enlisted Store to Door in their Gatekeeper program to serve as a resource in identifying frail elderly who might be at risk and in need of additional social services. Store to Door provides support for families and friends of our clients. As the elderly continue to be the fastest growing segment of our population, family members are often torn between their responsibility to an aging parent, their work, their children, and their own needs. Store to Door is able to relieve these caregivers of at least one time-consuming chore. Relatives who live far from Portland feel more assured knowing that our volunteers are seeing their loved one regularly.

Store to Door continues to make itself more visible in the community so that it can increase its volunteer base and serve a growing number of people who need assistance.

There is a professional staff of eight. The executive director and office manager are full-time with the rest being part-time employees.

There are approximately 100 dedicated volunteers who range in age from teens to people in their 80’s. They bring a wide variety of skills and experience to their work and make the agency the success it is.

Delivery fees are 10% of the total grocery bill minus any prescription medications. We depend on community support through corporate and financial grants and the contributions of individuals to supplement costs so that we can remain a presence in the Portland area.